FAQs

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Q1 What is the MOQ and the lead time? 
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MOQ depends on the product and the customisation you need. Pre-production samples are usually ready in 3–7 days. Standard bulk orders ship within 15–25 days, and the exact schedule is confirmed with your order volume.

Q2 Will the flocking shed, fade or lose shape?
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The flocking is bonded to the ball with eco-friendly glue, so it resists shedding during packing and hanging. Stored dry, the ornaments keep their colour and shape across seasons.

Q3 Can I order red flocked Christmas ornaments and pink Xmas balls in one set? 
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We build mixed sets by colour, size and finish. Many buyers combine red flocked Christmas ornaments with pink Xmas balls, white, champagne or burgundy for a coordinated retail range.

Q4 What sizes do these flocked Christmas ornaments come in?
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Balls run from 3cm to 40cm. Tell us the size mix you need and we will confirm tooling and pricing for each diameter.

Q5 Do you provide quality inspection before shipment?
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Yes. Every bulk order receives a pre-shipment inspection report confirming product quality against the approved sample. Reports are shared before goods are dispatched.

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